Serving Southern Oklahoma Since 1931
Customer-Driven. Local. Dependable. Technology-Driven.
About Us
How does a company survive 80 years of business?
By changing. Don Clowdus, president and owner of
Arbuckle Communications, which was founded in
1931, said his company has known what its skills
are but has also not been afraid to go into new but
related lines of business. It’s a tricky distinction to
make and too many people and businesses fail to
judge it right. They are either too conservative,
ignoring developments in their industry, or take
too many risks. For example, the railroad
businesses that dominated transport failed to see
that the business was changing and failed to
invest in trucking companies even as those
companies were taking customers and profits from
the railroads.
In 1972, Don Clowdus and Don Turley took over
Arbuckle Communications. The two had worked
for the company for many years and also knew
each other through the local ham radio
association. Business grew steadily until 1981,
when the region was hit by an oil shock, a rapid
decline in the price of oil. “We went from 16
employees to 3,” says Clowdus, who is president
and sole owner of the company since Turley’s
retirement in 1992.
As an old business began to decline, a new business
arrived. Arbuckle entered the paging business in
the 1980s and grew it rapidly towards the end of
the decade. The company already owned some
towers for its two way radio business, and it rented
even to its competitors in the paging industry.
Clowdus says that this period of time brought
home to him the value of recurring revenues. The
rents from the towers allowed Arbuckle to keep
investing during tough times. “We covered
Oklahoma, Texas, Southwest Missouri, and
Western Arkansas. Even some of the big paging
companies did not have as good coverage as we
did,” says Clowdus.
In the early 1990s, the company built and then
sold a dialup business.
In 2006, Arbuckle began to offer wireless internet,
over 2.4 GHz and 900 MHz spectrum. Clowdus says
that because he’s on towers that are taller than
the towers the average WISP uses, and because
many of those towers are on mountains, he can
deliver service to customers 18 miles away, and 20
miles away in some cases. That’s double the
industry average. “Our average customer is about
10 miles away from the tower,” Clowdus says. From
2006 until today, Arbuckle Communications, Inc.
has continued to grow and expand our Wireless
Broadband Internet Infrastructure.The company
already understood radio communications, giving
it a significant advantage over most WISPs.
Today, the company’s top two installers are Clowdus’ sons-in-laws. His two
daughters work in the office. Arbuckle Communications, Inc. has also added
several new employees specalizing in IT and value the work of all our new and
long time employees. He cares deeply about the safety of installers and
recommends a piece of equipment that most WISPs don’t have. It’s a 5,000
pound towable articulating boom called the Genie TZ-50. Often, he says, two
storey houses have a steep roof that makes ladders dangerous. The Genie
allows the installer to get there safely.
Arbuckle’s local community presence dates back many years. Clowdus and
his family are involved in the school and church that they attend. Clowdus is
also a member of the local chamber of commerce. All of this helps, but
Clowdus says that word of mouth is what matters the most. “Too many big
companies today forget about their employees and forget about customer
service. We don’t.” We can offer local full-service customer support and truely
value our customers. "We Believe in Connecting YOU to the WORLD."
Written by Alex Goldman, WISPA